Monday, January 26, 2015

I booked a vacation rental in Ca 6 weeks ago. I paid the asked amount and received a confirmed reservation. The company called yesterday to ...

Question

I booked a vacation rental in Ca 6 weeks ago. I paid the asked amount and received a confirmed reservation. The company called yesterday to say their computer system made an error and they now want more money because the reservation is over a holiday period. As far as im concerned i entered into a contract in good faith. Is the law on my side?



Answer

I'd say the law would be on your side, assuming there are no important facts omitted; your case would be weaker if, for example, you had been furnished a price list showing the higher holiday rates and the subsequent deal for the lower rate was based upon mistake. Nevertheless, a business cannot place blame for mistakes on its computers, any more than a blundering surgeon can blame his scalpel.



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